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Supervisor Training Will Lead your Company to Success

Supervisor training will help your company to get your management staff in the best possible shape and ready to lead your company. A strong management staff means your employees will be led and directed to be the best workers possible. Effective and efficient management is the main goal of supervisor training.

Benefits of Supervisor Training

Recognizing the benefits of supervisor training will help you to understand why it is something you should implement in your company. The benefits you get as a result of training are far reaching. The benefits are realized with supervising staff, employees, executives and the company as a whole.

Training will teach employees how to build customer loyalty and retain customers. It will help to increase productivity and teach skills needed for effective supervising.

Training also helps with employee management. It will help in the retention of employees and the hiring of new employees that will benefit the company.


1. The Supervisory Development Programme (non- credit bearing)
2. The accredited Supervisory Management Programme (credit bearing)



The UBUHLE Supervisory Development process is a structured, open-ended, pragmatic approach to developing supervisors. It is not a teaching program, but a developing programme designed to engage supervisors in a process that results in personal and professional growth.
Target group: This programme is aimed at newly appointed managers, company supervisors and team leaders. (Paterson C band)
Objective of the Programme: It helps supervisors understand their roles and provides them with tools for achieving sustainable organizational goals. It focuses upon setting clear outputs for subordinates and monitoring these in line with improving performance and productivity. It explores the skills and behaviours needed for managing oneself and building high performing teams.
Methodology: On completion of each module, the delegate will be required to apply the principles learnt in the ‘classroom’, in the workplace and present proof of implementation during the next workshop. The learner’s immediate manager/mentor will be required to sign off developed plans of implementation and a learner progress questionnaire.
Duration: The Supervisory Programme is 10 days in duration. The 10 days may be structured to the operational needs of the organisation.

* A customised programme can also be compiled by selecting only modules which are relevant to the needs of the organisation or group.

Outcome: Well-rounded individuals with the capacity to apply self- and team management principles and a clear understanding of his/her role and responsibility within the broader organisational context and business environment.
• Professional and personal growth of current/potential supervisors.
• Highly customisable with Organisation specific templates, case studies and workplace challenges.
• Immediate application of taught principles.
• Continuous manager/mentor involvement.
• Monthly report on learner progress.
• Measurement tool to assess application and changed management behaviour.

  • UBUHLE HR Certificate of Achievement (if all criteria are met).
  • UBUHLE HR Certificate of Attendance (should criteria not be met)


The below Supervisory Management Programme is a 12 month programme accredited by the Services Seta. On completion of this structured 12 month programme the delegates who are competent will receive a National Certificate in Generic Management.
The delegates will attend classroom facilitation for 2 -3 days p/month for 12 months.

FET Certificate: Generic Management NQF 4: Qualification ID 63333 (150 credits)

This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.

This qualification has been designed to enable learners to be competent in a range of knowledge, skills, attitudes and values including:
• Gathering and analysing information.
• Analysing events that impact on a business and its competitive environment.
• Complying with organisational standards.
• Motivating an individual or team.
• Negotiating in a work situation.
• Understanding the role of business strategy as it applies to junior management.
• Managing the budget within a specific area of responsibility.
• Applying management principles and practices within a specific area of responsibility.
• Managing work unit performance to achieve goals.


• National Certificate in Management NQF 4 > Issued by the Services SETA (SAQA)

For more information on the content and cost  of both programmes, please contact UBUHLE HR.

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Tamzin Stroucken has built a career in investment management (working with private clients and mining rehabilitation funds), with a passion for understanding the psychology of money and its influence on our decisions.  She is equally passionate about leadership development and making a social impact.

Beyond her corporate work, Tamzin is a Trustee for the Early Care Foundation, which empowers women in early childhood education. A lifelong learner, Tamzin is currently pursuing a postgraduate degree in Industrial Psychology, adding to her impressive qualifications that already include being a CFA Charterholder and holding a Master’s in Coaching. She has also completed additional coursework in social entrepreneurship.

Tamzin believes in using business as a force for good, and is always excited to learn from and connect with people who share her passions and visions.


For the past 20 years, Farah Martinez has partnered with business founders and CEOs to translate their visions into impactful brands and marketing strategies that drive growth. Her expertise lies in leading teams across brand management, performance marketing, PR, business development, employer branding, recruitment marketing, and public affairs. As a certified behavioral change expert, Farah integrates these principles into all aspects of her work.

With experience in diverse industries such as climate technology, corporate law, fashion, luxury building, and commodity trading, Farah navigates complex corporate landscapes effectively. Her work aligns with the ESG framework and the UN’s Sustainable Development Goals, fostering purpose-driven businesses that balance both purpose and profit.

Growing up in a multi-ethnic household (Arabic-European) has equipped Farah with cultural sensitivity, and her fluency in Dutch, French and English enhances her ability to foster global collaboration. Renowned for simplifying complexity, Farah excels at unifying multidisciplinary teams and dismantling silos to achieve sustained success. Now at empowHER, Farah is excited to share her story of entrepreneurship with you.


Dr Madeline Ann Lewis is President/CEO of the Executive Women’s Success Institute, a 22- year retired Army veteran, International TEDx Speaker, International Bestselling Author, creator of the online course “Crack The Career Code: Unlock The Amazing Power Within To Lead With Confidence, Charisma, and Credibility”, host of the Success 4 Women Radio/TV Show, Career Strategist, Trainer and Business Consultant.

She helps women progress in their careers into upper management and executive-level positions by providing them with a fast-track, yet comprehensive toolkit of life skills and abilities. She also helps female veterans who are transitioning out of the military into business entrepreneurship.

Dr Lewis has numerous awards and accolades, including the Prince George’s Chamber of Commerce 2023 Excellence in Business “Visionary of the Year” Award. She also received the Most Influential Women Empowerment Coach Award from Canadian Ambassador Her Excellency Denisa Gokovi. Dr Lewis received the 2022 Joe Manns Black Wall Street Award and she was placed on the 2022 Veteran Champions of the Year (VCOY)” in Corporate America” list, which honours 30 champions who advocate for American veterans in the civilian workforce. She also received the Acquisition International 2022 “Most Empowering Women’s Success Coach” Award. Among her many accolades, she has been quoted and written about in numerous magazines. Her mission is to: “Help Women Accelerate Their Path to Success.”


Noor AlObaid is a dynamic social entrepreneur and humanitarian from Kuwait, celebrated for her pioneering leadership across multiple impactful organisations. She founded Bake and Educate, using culinary arts to fund education, and Migrant Aid Kuwait, dedicated to improving migrant welfare. Noor also co-founded the Kuwait Humanitarian, which aims to significantly contribute to community development and advocacy for social causes.

Her multifaceted approach merges entrepreneurship with activism, tackling societal issues from educational access to migrant rights. Through her initiatives, Noor not only provides immediate aid but also champions sustainable change by advocating for policy reforms and community engagement. Her work has been crucial in mobilizing resources and elevating awareness on critical issues, positioning her as a key figure in social change.

Noor’s relentless drive and innovative strategies continue to inspire many, advancing women’s empowerment and making substantial impacts in community development.


Liza Gresse is a seasoned Learning and Development Specialist with 20 years expertise in effective People Management. Her professional journey spans multiple continents, including Europe, Africa, the United Arab Emirates and Kuwait. Currently, she is CEO at the UBUHLE Group, where she provides leadership to a team of 50 Organisational Development (OD) and Learning & Development (L&D) specialists.

Liza has an in-depth understanding of the principles of talent management, organisational development and change management. She has successfully orchestrated and executed global projects in these fields, catering to diverse clients.

Liza also brings more than a decade of coaching experience to the table, holding a recognised qualification as a Coach. Her expertise in this regard is focused on senior-level leaders in international organisations, offering them guidance and support.

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