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Wholesale &Retail Academy

Developing the Skills your Retail Business Needs

Aimed at improving knowledge, skills and abilities specific to the Wholesale and Retail sector, the courses offered by our Wholesale and Retail Academy develop competent work-ready candidates who are equipped with the required skills and practical work experience to excel in this industry.

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Ubuhle is an accredited training provider offering tailor-made training programmes and learnerships nationwide. With a pool of qualified facilitators and assessors, we provide sector specific on-site, off-site or online training.

Wholesale and Retail Academy Qualifications
Qualification ID Number NQF level Credits SETA MOU and accreditation
National Certificates
Wholesale and Retail Operations 58206 2 120 W&R SETA
Wholesale and Retail Chain Store Operations 58206 2 120 W&R SETA
Wholesale and Retail Distribution 49280 2 120 W&R SETA
Wholesale and Retail Operations 63409 3 120 W&R SETA
Wholesale and Retail Operations – Sales and Preparation of Perishable Food 63409 3 131 W&R SETA
Wholesale and Retail Operations: Supervision 49397 4 123 W&R SETA
FET Certificates
Wholesale and Retail Generic Management 63333 4 153 W&R SETA
Occupational Certificate
Store Person 99703 2 41 QCTO
Checkout Operator 99707 2 35 QCTO
Back Office Process Consultant 101863 2 30 QCTO
Sales Assistant (Retail Sales Advisor) 99669 3 54 QCTO
Dispatching and Receiving Clerk 99446 3 34 QCTO
Visual Merchandiser 99688 3 30 QCTO
Retail Supervisor 99573 4 100 QCTO
Retail Manager General (Retail Chain Store Manager) 103150 5 106 QCTO
W&R National Certificate Learnerships
Qualification ID Number NQF level Credits SETA MOU and accreditation
National Certificates
Wholesale and Retail Operations 58206 2 120 W&R SETA
Wholesale and Retail Chain Store Operations 58206 2 120 W&R SETA
Wholesale and Retail Distribution 49280 2 120 W&R SETA
Wholesale and Retail Operations 63409 3 120 W&R SETA
Wholesale and Retail Operations – Sales and Preparation of Perishable Food 63409 3 131 W&R SETA
Wholesale and Retail Operations: Supervision 49397 4 123 W&R SETA
W&R FETC Learnerships
Qualification ID Number NQF level Credits SETA MOU and accreditation
FETC Certificates
Wholesale and Retail Generic Management 63333 4 153 W&R SETA
W&R / QCTO Occupational Certificates
Qualification ID Number NQF level Credits SETA MOU and accreditation
Occupational Certificates
Store Person 99703 2 41 QCTO
Checkout Operator 99707 2 35 QCTO
Back Office Process Consultant 101863 2 30 QCTO
Sales Assistant (Retail Sales Advisor) 99669 3 54 QCTO
Dispatching and Receiving Clerk 99446 3 34 QCTO
Visual Merchandiser 99688 3 30 QCTO
Retail Supervisor 99573 4 100 QCTO
Retail Manager General (Retail Chain Store Manager) 103150 5 106 QCTO
W&R Leadership programmes – Non-accredited*
Leadership Development Programme Level 1 This programme aims to strengthen the leadership and management skills of departmental supervisors and floor managers but is also ideal to groom strong individuals for these positions.
– Floor & Departmental Supervisors 8 modules
Leadership Development Programme Level 2 This programme comprehensively covers fundamental management principles as well as operational management challenges, such as the management of finances, risk, performance, customer service, buying and selling, marketing and merchandising, stock control, labour relations, etc.
– Store Managers 12 modules
*For an outline of the above programmes and more details please contact us

Wholesale and Retail single unit standards

Any accredited single unit standard from any of the qualifications or skills programmes listed above can be selected. Refer to the Wholesale & Retail Qualifications section for a breakdown.
  • We are in the process of developing many more programmes. If you are interested in a specific course that does not appear on this table, please contact us directly for more information.
  • Detailed outlines are available for all our qualifications.
For a detailed breakdown of the qualifications available through our Wholesale and Retail Academy, please download our brochure.

Training Options

Accreditations

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empowHER.LIVE WITHOUT LIMITS

Tamzin Stroucken has built a career in investment management (working with private clients and mining rehabilitation funds), with a passion for understanding the psychology of money and its influence on our decisions.  She is equally passionate about leadership development and making a social impact.

Beyond her corporate work, Tamzin is a Trustee for the Early Care Foundation, which empowers women in early childhood education. A lifelong learner, Tamzin is currently pursuing a postgraduate degree in Industrial Psychology, adding to her impressive qualifications that already include being a CFA Charterholder and holding a Master’s in Coaching. She has also completed additional coursework in social entrepreneurship.

Tamzin believes in using business as a force for good, and is always excited to learn from and connect with people who share her passions and visions.

empowHER.LIVE WITHOUT LIMITS

For the past 20 years, Farah Martinez has partnered with business founders and CEOs to translate their visions into impactful brands and marketing strategies that drive growth. Her expertise lies in leading teams across brand management, performance marketing, PR, business development, employer branding, recruitment marketing, and public affairs. As a certified behavioral change expert, Farah integrates these principles into all aspects of her work.

With experience in diverse industries such as climate technology, corporate law, fashion, luxury building, and commodity trading, Farah navigates complex corporate landscapes effectively. Her work aligns with the ESG framework and the UN’s Sustainable Development Goals, fostering purpose-driven businesses that balance both purpose and profit.

Growing up in a multi-ethnic household (Arabic-European) has equipped Farah with cultural sensitivity, and her fluency in Dutch, French and English enhances her ability to foster global collaboration. Renowned for simplifying complexity, Farah excels at unifying multidisciplinary teams and dismantling silos to achieve sustained success. Now at empowHER, Farah is excited to share her story of entrepreneurship with you.

empowHER.LIVE WITHOUT LIMITS

Dr Madeline Ann Lewis is President/CEO of the Executive Women’s Success Institute, a 22- year retired Army veteran, International TEDx Speaker, International Bestselling Author, creator of the online course “Crack The Career Code: Unlock The Amazing Power Within To Lead With Confidence, Charisma, and Credibility”, host of the Success 4 Women Radio/TV Show, Career Strategist, Trainer and Business Consultant.

She helps women progress in their careers into upper management and executive-level positions by providing them with a fast-track, yet comprehensive toolkit of life skills and abilities. She also helps female veterans who are transitioning out of the military into business entrepreneurship.

Dr Lewis has numerous awards and accolades, including the Prince George’s Chamber of Commerce 2023 Excellence in Business “Visionary of the Year” Award. She also received the Most Influential Women Empowerment Coach Award from Canadian Ambassador Her Excellency Denisa Gokovi. Dr Lewis received the 2022 Joe Manns Black Wall Street Award and she was placed on the 2022 Veteran Champions of the Year (VCOY)” in Corporate America” list, which honours 30 champions who advocate for American veterans in the civilian workforce. She also received the Acquisition International 2022 “Most Empowering Women’s Success Coach” Award. Among her many accolades, she has been quoted and written about in numerous magazines. Her mission is to: “Help Women Accelerate Their Path to Success.”

empowHER.LIVE WITHOUT LIMITS

Noor AlObaid is a dynamic social entrepreneur and humanitarian from Kuwait, celebrated for her pioneering leadership across multiple impactful organisations. She founded Bake and Educate, using culinary arts to fund education, and Migrant Aid Kuwait, dedicated to improving migrant welfare. Noor also co-founded the Kuwait Humanitarian, which aims to significantly contribute to community development and advocacy for social causes.

Her multifaceted approach merges entrepreneurship with activism, tackling societal issues from educational access to migrant rights. Through her initiatives, Noor not only provides immediate aid but also champions sustainable change by advocating for policy reforms and community engagement. Her work has been crucial in mobilizing resources and elevating awareness on critical issues, positioning her as a key figure in social change.

Noor’s relentless drive and innovative strategies continue to inspire many, advancing women’s empowerment and making substantial impacts in community development.

empowHER.LIVE WITHOUT LIMITS

Liza Gresse is a seasoned Learning and Development Specialist with 20 years expertise in effective People Management. Her professional journey spans multiple continents, including Europe, Africa, the United Arab Emirates and Kuwait. Currently, she is CEO at the UBUHLE Group, where she provides leadership to a team of 50 Organisational Development (OD) and Learning & Development (L&D) specialists.

Liza has an in-depth understanding of the principles of talent management, organisational development and change management. She has successfully orchestrated and executed global projects in these fields, catering to diverse clients.

Liza also brings more than a decade of coaching experience to the table, holding a recognised qualification as a Coach. Her expertise in this regard is focused on senior-level leaders in international organisations, offering them guidance and support.

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