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Wholesale &Retail Academy

Wholesale &Retail Academy

NQF Level 2 to Level 5 qualifications

QCTO and W&R SETA accredited programmes

On-site, online or hybrid training options

Developing the Skills your Retail Business Needs

Aimed at improving knowledge, skills and abilities specific to the Wholesale and Retail sector, the courses offered by our Wholesale and Retail Academy develop competent work-ready candidates who are equipped with the required skills and practical work experience to excel in this industry.

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Ubuhle is an accredited training provider offering tailor-made training programmes and learnerships nationwide. With a pool of qualified facilitators and assessors, we provide sector specific on-site, off-site or online training.

W&R / QCTO Occupational Certificates
Qualification ID Number NQF level Credits SETA MOU and accreditation
Occupational Certificates
Cash Office Clerk 101863 2 30 QCTO / W&R
Store Person 99703 2 35 QCTO / W&R
Checkout Operator 99707 2 35 QCTO / W&R
Perishable Goods Replenisher 118726 2 25 QCTO / W&R
Shelf Filler 118731 2 21 QCTO / W&R
Service Station Attendant 99708 2 28 QCTO / W&R
Sales Assistant (Retail Sales Advisor) 99669 3 54 QCTO / W&R
Dispatching and Receiving Clerk 99446 3 34 QCTO / W&R
Visual Merchandiser 99688 3 30 QCTO / W&R
Perishable Goods Department Co-ordinator 118732 3 54 QCTO / W&R
Retail Supervisor 99573 4 100 QCTO / W&R
National Occupational Certificate: Retail Supervisor 121316 4 129 QCTO / W&R
National Occupational Certificate: Small Retail 121164 4 143 QCTO / W&R
National Occupational Certificate: Sales Representative 121792 4 155 QCTO / W&R
National Occupational Certificate: Occupational Health and Safety Officer 121929 4 106 QCTO / HW Seta
Retail Chain Store Manager 103150 5 106 QCTO / W&R
W&R Seta Programmes
Qualification ID Number NQF level Credits SETA MOU and accreditation
National Certificates
Distribution 49280 2 120 W&R Seta
Operations 58206 2 120 W&R Seta
Operations Stock Control 63409 3 120 W&R Seta
Generic Management 63333 4 150 W&R Seta
Operations Supervision 49397 4 120 W&R Seta
Generic Management 63334 5 162 W&R Seta
NQF 2 Entry Level
Qualification ID Number NQF level Credits SETA MOU and accreditation
Occupational Certificates
Cash Office Clerk 101863 2 30 QCTO / W&R
Store Person 99703 2 35 QCTO / W&R
Checkout Operator 99707 2 35 QCTO / W&R
Perishable Goods Replenisher 118726 2 25 QCTO / W&R
Shelf Filler 118731 2 21 QCTO / W&R
Service Station Attendant 99708 2 28 QCTO / W&R
NQF 3 Advanced Entry Level
Qualification ID Number NQF level Credits SETA MOU and accreditation
Occupational Certificates
Sales Assistant (Retail Sales Advisor) 99669 3 54 QCTO / W&R
Dispatching and Receiving Clerk 99446 3 34 QCTO / W&R
Visual Merchandiser 99688 3 30 QCTO / W&R
Perishable Goods Department Co-ordinator 118732 3 54 QCTO / W&R
NQF 4 Supervisor
Qualification ID Number NQF level Credits SETA MOU and accreditation
Occupational Certificates
Retail Supervisor 99573 4 100 QCTO / W&R
National Occupational Certificate: Retail Supervisor 121316 4 129 QCTO / W&R
National Occupational Certificate: Small Retail 121164 4 143 QCTO / W&R
National Occupational Certificate: Sales Representative 121792 4 155 QCTO / W&R
National Occupational Certificate: Occupational Health and Safety Officer 121929 4 106 QCTO / HW Seta
NQF 4 Manager
Qualification ID Number NQF level Credits SETA MOU and accreditation
Occupational Certificates
Retail Chain Store Manager 103150 5 106 QCTO / W&R

Note

  • Training for all of these qualifications can be face-to-face and / or online
  • Detailed outlines are available for all of our qualifications. Please email andre@ubuhlehr.co.za with your request.
For a detailed breakdown of the qualifications available through our Wholesale and Retail Academy, please download our brochure.

Training Options

On-site

All training takes place at the client’s premises.

Off-site

Ubuhle sources an acceptable off-site venue for training.

eLearning

All training programmes are available on our eLearning platform.

Hybrid

A blend of in-person, classroom instruction and online training.

Accreditations

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Apply Now for a Learnership

When you partner with Ubuhle People Solutions, you can be assured that all your training and development initiatives are recognised at the highest level. Ubuhle has full accreditation as a private training provider with the W&R SETA and the QCTO; with extension of scope for other SETAs.

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Welcome, we’re here to help. Whether you’re exploring a new training solution or looking for skills development solutions for your organisation, our team is ready to support you. Please complete the form below with your requirements and one of our consultants will contact you in order to prepare a tailored quote that aligns with your goals and budget. We look forward to partnering with you to deliver meaningful results.

Please select all the services you are interested in so we can ensure your quote is aligned with your company’s needs*
We would like to assure you that your information will be treated with the utmost confidentiality and only used to provide the services and support you have requested, in accordance with our privacy policy.

Ask Our Experts

empowHER.LIVE WITHOUT LIMITS

Tamzin Stroucken

Head of People Development

Anchor Capital, South Africa

Tamzin Stroucken has built a career in investment management (working with private clients and mining rehabilitation funds), with a passion for understanding the psychology of money and its influence on our decisions.  She is equally passionate about leadership development and making a social impact.

Beyond her corporate work, Tamzin is a Trustee for the Early Care Foundation, which empowers women in early childhood education. A lifelong learner, Tamzin is currently pursuing a postgraduate degree in Industrial Psychology, adding to her impressive qualifications that already include being a CFA Charterholder and holding a Master’s in Coaching. She has also completed additional coursework in social entrepreneurship.

Tamzin believes in using business as a force for good, and is always excited to learn from and connect with people who share her passions and visions.

empowHER.LIVE WITHOUT LIMITS

Farah Martinez

Chief Marketing Officer

Fractional CMO Services, Netherlands

For the past 20 years, Farah Martinez has partnered with business founders and CEOs to translate their visions into impactful brands and marketing strategies that drive growth. Her expertise lies in leading teams across brand management, performance marketing, PR, business development, employer branding, recruitment marketing, and public affairs. As a certified behavioral change expert, Farah integrates these principles into all aspects of her work.

With experience in diverse industries such as climate technology, corporate law, fashion, luxury building, and commodity trading, Farah navigates complex corporate landscapes effectively. Her work aligns with the ESG framework and the UN’s Sustainable Development Goals, fostering purpose-driven businesses that balance both purpose and profit.

Growing up in a multi-ethnic household (Arabic-European) has equipped Farah with cultural sensitivity, and her fluency in Dutch, French and English enhances her ability to foster global collaboration. Renowned for simplifying complexity, Farah excels at unifying multidisciplinary teams and dismantling silos to achieve sustained success. Now at empowHER, Farah is excited to share her story of entrepreneurship with you.

empowHER.LIVE WITHOUT LIMITS

Dr Madeline Ann Lewis

Career & Leadership Coach

Maryland, USA

Dr Madeline Ann Lewis is President/CEO of the Executive Women’s Success Institute, a 22- year retired Army veteran, International TEDx Speaker, International Bestselling Author, creator of the online course “Crack The Career Code: Unlock The Amazing Power Within To Lead With Confidence, Charisma, and Credibility”, host of the Success 4 Women Radio/TV Show, Career Strategist, Trainer and Business Consultant.

She helps women progress in their careers into upper management and executive-level positions by providing them with a fast-track, yet comprehensive toolkit of life skills and abilities. She also helps female veterans who are transitioning out of the military into business entrepreneurship.

Dr Lewis has numerous awards and accolades, including the Prince George’s Chamber of Commerce 2023 Excellence in Business “Visionary of the Year” Award. She also received the Most Influential Women Empowerment Coach Award from Canadian Ambassador Her Excellency Denisa Gokovi. Dr Lewis received the 2022 Joe Manns Black Wall Street Award and she was placed on the 2022 Veteran Champions of the Year (VCOY)” in Corporate America” list, which honours 30 champions who advocate for American veterans in the civilian workforce. She also received the Acquisition International 2022 “Most Empowering Women’s Success Coach” Award. Among her many accolades, she has been quoted and written about in numerous magazines. Her mission is to: “Help Women Accelerate Their Path to Success.”

empowHER.LIVE WITHOUT LIMITS

Noor AlObaid

Human Rights Activist

Kuwait

Noor AlObaid is a dynamic social entrepreneur and humanitarian from Kuwait, celebrated for her pioneering leadership across multiple impactful organisations. She founded Bake and Educate, using culinary arts to fund education, and Migrant Aid Kuwait, dedicated to improving migrant welfare. Noor also co-founded the Kuwait Humanitarian, which aims to significantly contribute to community development and advocacy for social causes.

Her multifaceted approach merges entrepreneurship with activism, tackling societal issues from educational access to migrant rights. Through her initiatives, Noor not only provides immediate aid but also champions sustainable change by advocating for policy reforms and community engagement. Her work has been crucial in mobilizing resources and elevating awareness on critical issues, positioning her as a key figure in social change.

Noor’s relentless drive and innovative strategies continue to inspire many, advancing women’s empowerment and making substantial impacts in community development.

empowHER.LIVE WITHOUT LIMITS

Liza Gresse

CEO

Ubuhle Group, South Africa

Liza Gresse is a seasoned Learning and Development Specialist with 20 years expertise in effective People Management. Her professional journey spans multiple continents, including Europe, Africa, the United Arab Emirates and Kuwait. Currently, she is CEO at the UBUHLE Group, where she provides leadership to a team of 50 Organisational Development (OD) and Learning & Development (L&D) specialists.

Liza has an in-depth understanding of the principles of talent management, organisational development and change management. She has successfully orchestrated and executed global projects in these fields, catering to diverse clients.

Liza also brings more than a decade of coaching experience to the table, holding a recognised qualification as a Coach. Her expertise in this regard is focused on senior-level leaders in international organisations, offering them guidance and support.

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