One of the hot topics in the implementation of QCTO occupational certificates is the fact that facilitators, assessors and moderators have to be subject matter experts (SMEs). In our latest QCTO vlog, our Project Manager Rolandie Delport explains what is required to qualify as a subject matter expert, how this can impact the learner and the training provider as well as the documentation you need from your SMEs so that you are prepared for any QCTO audits – and more importantly, your learners are set up for success.